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Hirers must be over 18 years of age.
The minimum number of people required to hire a boat is 2 adults. The number
of passengers on board may not exceed the maximum amount of passengers the
boat is licensed for.The Hirer must comply with the rules of river navigation,
and also any instruction(s) or directions given by Le Boat and/or the applicable
river or waterway authorities. The Hirer must restrict his/her cruising to
those waters permitted by Le Boat as notified by Le Boat to the Hirer. The
Hirer must not cruise after nightfall, nor engage in any towing, sub hiring
or lending of the boat.
If, after our booking confirmation invoice has been issued, you wish to change
your travel arrangements in any way, for example your chosen departure date,
boat or destination, we will do our utmost to make these changes, but it
may not always be possible. If you or any member of your party is unable
to proceed with the holiday, you can transfer the booking to a substitute
person, providing they satisfy all the conditions applicable to the original
booking and your request is received by us at least 14 days prior to departure.
Any request for changes to be made must be in writing signed by the Lead
Name or your travel agent. The price of your holiday may increase or decrease
to reflect the changes requested by you.
You will be asked to pay an administration charge of €50 per booking
amendment and any further cost we incur in making this alteration. Please
check whether your holiday insurance will cover any changes or increased costs resulting from a change.
Should you request a major alteration within 10 weeks of departure date (such
as a change of departure or return date or location) or if you want to amend
your holiday departure date to a date not within the current year then this
will
be treated
as a
cancellation and re-booking.
You or any member of your party may cancel your travel arrangements at any
time. Written notification (by post or email) from the Lead Name or your
travel agent on your behalf must be received by our After Sales Team. Cancellation
will be effective on the date which it is received by Emerald Star/Le Boat.
Note: If the reasons for your cancellation are covered under the terms of
your insurance policy, you may be able to reclaim these charges.
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More
that 70 days prior to pick up: 40% (
Deposit payment)
-
70
- 43 days prior to departure: 60% of
total rental
-
42
- 15 days prior to departure: 80% of
total rental
-
14
days and under prior to departure: 100% of
total rental
-
Amendments: €50 fee
applies
Should
you request a major alteration
within 10 weeks of departure date
(such as a change of date or area)
or if you want to amend your holiday
departure date to a date not within
the current year then this will
be treated as a cancellation and
re-booking.
The arrangements for holidays are made many months in advance and it is sometimes
inevitable that changes or cancellations may need to be made. We reserve
the right to make such changes should they become necessary. Most of these
changes will be minor and we will advise you of them at the earliest possible
date. We also reserve the right in any circumstances to cancel your travel
arrangements.
Sometimes we may have to make a major change to your booking, this would
include, but is not limited to, change of cruising area, change of departure
date and change of boat to a lesser model. If we have to
make a major change to your holiday (other than due to your default in payment)
we will:
-
a)
Offer you an alternative holiday
to the same or better standard
(where available)
-
b)
Offer you a lesser holiday and
a refund of the difference in price
(where available); or
-
c)
Cancel your holiday and give you
a full refund of all monies paid
excluding any insurance premiums
paid to us.
In
all cases, except where the major
change arises due to reasons of Force
Majeure or due to insufficient bookings
to operate a particular base we will
pay compensation as detailed below:
Period before departure within which a major change Compensation is notified
to you or your travel agent
-
More
than 70 days: Nil
-
43
- 70 days: €25 per person
-
15
- 42 days: €35 per person
-
14
days and under: €55 per person
Force
Majeure means Such circumstances
include, but are not limited to:
the destruction or damage of the
boat through fire, flood, explosion,
storm or weather damage; accidental
damage; criminal damage or any other
force outside of our control. These
also include flooding, shortage of
water, obstruction, repairs to any
waterway, lock or navigational equipment,
shortage of or non availability of
fuel, riots or civil strife, industrial
action or nuclear disaster, fire,
adverse weather conditions, port
blockades, war or threat of war,
and actual or threatened terrorist
activity or similar.
We strongly recommend you provide us with an emergency contact telephone
number in case of any unexpected changes that need to be made to your holiday
at short notice.
Le Boat has comprehensively insured the boat the subject of your
Hire, and its equipment. The policy covers damage or loss to the boat
and its equipment and also no less than €7m third party liability.
This policy extends to cover any incident caused by the Hirer or the
Hirer’s passengers/crew. This policy is included in the cost of
your Hire.
The
policy in place has certain reasonable
exclusions in respect of certain
actions by the Hirer or the Hirer’s
passengers/crew. These include wilful
damage or gross negligence, person
being under the
influence of drugs or alcohol or as result of not obeying the instructions
of a member of Le Boat staff. If the insurer fails to indemnify Le
Boat because of the above then the
Hirer is responsible for all costs
incurred
by Le Boat and any third party in connection with the relevant Hire.
Le
Boat insurance does also not cover
the refundable damage deposit
if there is evidence of gross neglect.
If the damage is in excess of the
refundable damage deposit the Hirer
will be expected to cover all costs.
The Hirer shall be deemed to be
responsible for each of his/her passengers
including,
without limitation, the minors
in their care.
Emerald Star/Le Boat insurance
does not cover the Hirer's personal
belongings. We strongly recommend that you take out travel insurance.
Insurers charge Le Boat an excess with every incident and also the
cost of claims potentially forces up the premiums we pay. To encourage
a duty of care from you, the Hirer, and to contribute to covering this
cost you must purchase with your Hire either of the following:
-
Option
1: A non-refundable collision damage
waiver (CDW) which must be paid
on or before the time of making
the final payment for the Hire.
With this option you will be fully
covered if the boat is returned
damaged, or an accident has resulted
in its loss, as well as costs of
any accidental damage or injury
to any third parties. This will
not be the case if there is evidence
of gross neglect, which is excluded
from our cover under our insurance
policy. Loss of or damage to any
item of inventory or boat equipment
will be charged at a replacement
cost, details of which are available
at our bases. These charges do
not alter the Hirer’s potential
liability outlined under Insurance.
-
Option
2: A refundable damage deposit
which is to be paid in the relevant
local currency at the base upon
your arrival, either by credit
card or cash deposit. The deposit
which varies according to boat
type/duration of the Hire (£1,010
- £1,450) / (€1,120
- €1,710) will only be retained
in part or in full if the boat
used for the Hire is returned damaged
or an accident has resulted in
its loss, as well as costs of any
accidental damage or injury to
any third parties. This damage
deposit will be the extent of your
liability in respect of any damage
to the boat except where there
is evidence of gross neglect in
which case you will be expected
to cover the full extent of any
repair costs. Loss of or damage
to any item of inventory or boat
equipment will be charged at a
replacement cost, details of which
are available at our bases. See
Clause 14. Group event bookings
are required to pay the refundable
damage deposit to encourage duty
of care, as set out in further
detail under Group Event bookings below.
Please
note the damage waiver options do
not cover any acts of gross negligence,
such as damage occurred if cruising
outside the instruction given by
Le Boat or rules of river navigation,
cruising under the influence of alcohol
or drugs, running aground or cruising
single handed as stated in the conditions
of hire.
We accept bookings for group events and activities but reserve the right
to charge an additional fee, which will be charged at the Base Manager’s
discretion and payable locally. Bookings for group events and activities are
required to leave a refundable damage deposit (see Clause 8, Option 2) to encourage
duty of care.
2012
Le Boat Parking
Prices are in Australian Dollars - AUD
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Castelnaudary
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$60
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-
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Narbonne
|
$60
|
$85
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Decize
|
$60
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-
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Nort
Sur Erdre
|
$60
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-
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Doulle
|
$60
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-
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Trebes
|
$60
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-
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Fontenoy
|
$60
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-
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Horning
|
$15
|
$30
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Hesse
|
$60
|
$85
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Sommerleyton
|
$15
|
$30
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Boofzheim
|
$60
|
$85
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Portumna
|
$15
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-
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Saarbrucken
|
$60
|
$85
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Belturbet
|
$15
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-
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Jarnac
|
$60
|
-
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Carrick
|
$15
|
-
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Le
Mas
|
$60
|
-
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Benson
|
$35
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-
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Messac
|
$60
|
$85
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Laggan
|
$60
|
-
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Dinan
|
$60
|
-
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Port
Levante
|
$60
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-
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Port
Cassafieres
|
$60
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-
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Casier
|
$60
|
-
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St
Gilles
|
$60
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-
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Precenicco
|
$60
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-
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St
Jean
|
$60
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-
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Marina
Wolfsbruch
|
$35
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-
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Tannay
|
$60
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-
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Potsdam
|
$20
|
$40
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Beaucaire
|
$60
|
$85
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Jabel
|
$20
|
$40
|
Branges
|
$60
|
$85
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Woundsend
|
$35
|
$85
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Chatel
|
$60
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-
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Strandhorst
|
$35
|
-
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Chatillion
|
$60
|
-
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Migennes
|
$60
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-
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Gray
|
$60
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Homps
|
$60
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2012
Le Boat Cleaning Supplement
Prices are in Australian Dollars - AUD
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| Capri |
2 |
2+1 |
$100 |
Emperor
- C45 A |
3 |
6+2 |
$145 |
| Capri TS |
2 |
2+1 |
$100 |
Emperor
- C45 B |
3 |
6+2 |
$145 |
| Sheba |
2 |
2+3 |
$100 |
Emperor
- C45 C |
3 |
6+2 |
$145 |
| Town Star |
2 |
2+1 |
$100 |
Normandie |
3 |
6+4 |
$145 |
| Consort |
3 |
2+2 |
$100 |
Shannon
Star |
2 |
7+2 |
$145 |
| Swallowtail-Grand
Luxe |
3 |
2+2 |
$100 |
Flanders |
2 |
7+2 |
$145 |
| Tamaris |
3 |
2 |
$130 |
Elegance |
4 |
6 |
$145 |
| Tamaris LS |
2 |
4+2 |
$130 |
Calypso |
4 |
6+2 |
$145 |
| Corvette
A & B |
2 |
4+2 |
$130 |
Continentale |
4 |
6 |
$145 |
| Corvette B |
3 |
4 |
$130 |
Royal
Classique |
4 |
6 |
$145 |
| Breamore |
3 |
4+2 |
$130 |
Minuetto |
5 |
6+2 |
$145 |
| Consul |
3 |
4+1 |
$130 |
Mystique |
5 |
6+2 |
$145 |
| Countess |
3 |
4+2 |
$130 |
Millau |
3 |
8 |
$175 |
| Lake Star |
3 |
4+1 |
$130 |
Nautilia |
2 |
8+2 |
$175 |
| Mountain Star |
2 |
4+1 |
$130 |
Tower
- 1325 FB |
3 |
8+4 |
$175 |
| Polders Star |
2 |
4+1 |
$130 |
Classique |
3 |
8 |
$175 |
| Osprey |
3 |
4+2 |
$130 |
Classique
Star |
4 |
8 |
$175 |
| Admiral C40 |
4 |
4+2 |
$130 |
Grand
Classique |
4 |
10+2 |
$175 |
| Clipper |
4 |
4+2 |
$130 |
Salsa |
4 |
8+2 |
$175 |
| Caprice |
4 |
4+2 |
$130 |
Royal
Magnifique |
4 |
8+2 |
$175 |
| Tango |
4 |
4+2 |
$130 |
Vision4 |
6 |
8+1 |
$190 |
| Royal Mystique |
5 |
4+2 |
$130 |
Vision3 |
6 |
6+4 |
$190 |
| Crusader |
3 |
6 |
$145 |
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Before departing the base on board your cruiser, you will be required to
leave a fuel deposit. This deposit is towards the cost of the fuel charges
as described on page 2.
Boat embarkation time is from 16.00 - 20.00 (short breaks in Ireland is
14.00) on your start day and disembarkation must be by 09.00am on the return
day.
Available boats will be allocated to clients strictly on a rotational basis
from the time a client arrives at the base and presents himself/herself
for boarding.
For
an additional fee(s), and subject
to operational constraints, priority
boarding from 13:00 and late check-out
from 12:00 can be pre-booked
and will be detailed on your Booking Confirmation Invoice. Le Boat reserves
the right to make changes to the times/and or direction of the cruise.
Minor changes will not entitle the Hirer to cancel or to claim a refund
or other form of compensation.
Our Brochure offer a number of cruising suggestions
for each region based on our experience and knowledge of the area. At
the start of your Hire you will receive detailed cruising information
for your region, clearly stating which waterways are navigable and which
are prohibited or restricted. The Base Team will also advise on any specific
routes which are prohibited or restricted, or procedures falling under
the control of Inland Waterways Authorities for your cruising area. Our
Customer Guarantee, as set out on our website and in the Brochure, does
not cover cruising in areas that are prohibited or restricted. Hirers
who require assistance (towing/haulage) as a result of cruising in prohibited/restricted
areas will incur an additional charge, payable locally in local currency.
Please contact the sales team prior to departure if you wish to cruise
on any waterways not covered in our Brochure.
If the Boat is involved in an accident of any nature, the Hirer
must immediately contact the base and complete an accident report form
(found on board the boat) and ask any other party involved to complete
the same form. The Hirer must not ask for any repairs to be carried out
without Le Boat’s agreement.
On
arrival, the Hirer will be asked
to check the boat for external
signs of damage and indicate these
areas on a separate form. The Hirer
will also be asked to sign an inventory
list detailing all critical items of
inventory for which a separate fee
is charged should they not be returned,
or returned damaged (‘Boat Inventory’).
Should any Boat Inventory be lost,
stolen or broken, the Hirer must report
this on return of the boat. A separate
fee for certain items lost or damaged
will be charged. This must be paid
for locally and in local currency.
Such items include, but are not limited
to: gangplank, TV/DVD remote controls,
mallet, pegs, parasol, outdoor table
and chairs.
This weekly charge of $11/ €7
or two week charge of $18/€11
can be booked and paid for on arrival.
With this option you will be fully
covered if the bicycle is stolen.
Le Boat has a breakdown service during normal working hours every
day of the week. We will endeavour to attend and repair a breakdown or
technical incident as quickly as possible. The Hirer will have no claim
against Le Boat for any failure caused by the Hirer including but not
limited to grounding, and in such instances Le Boat reserves the right
to recover from the Hirer any expenses incurred.
The boat must be returned
by 09:00 on final day of your Hire
to the designated Le Boat base as agreed
at the time of the booking, or as otherwise
agreed by you and Le Boat in writing,
unless you have booked and paid for
a late check-out. Late returns will
incur an abandonment fee of £330
/ €500 (approx. AU$750*). All
customers must return the boat in a
reasonably clean state with the following
completed:
(a) all rubbish neatly bagged up and
left on deck;
(b) all crockery and utensils cleaned
and re-stored;
(c) beds stripped of bed linen;
(d) decks mopped.
If the boat is left in an unsatisfactory
condition a cleaning fee of £60- £110
/ €60-€120 (approx. AU$90
- AU$180*) will be charged to the Hirer,
dependant on the size of boat. You
may be required to pay an additional
cleaning fee of £60- £110
/ €60-€120 (approx. AU$90
- AU$180*) dependant on the size of
the boat and we will take care of the
final cleaning of your boat. In this
case all you are asked to do is to
bag up your rubbish and leave it on
deck and strip the beds of the bed
linen.
Fuel is charged according to market rates and is subject to
fluctuations in diesel prices. The hourly fuel charge is £3-£9/€4-12
(approx. AU$6 – AU$18*) depending on boat type and usage. Le Boat
charges for fuel according to the amount of hours the engine of the boat
has been running during the Hire. At the start of your Hire you will
be informed how much the per hour charge will be and the current engine
hours on your boat will be agreed and recorded with you. Before departing
the base, you will be required to pay a fuel deposit as advised to you
by Le Boat prior to embarkation and payable locally in the relevant local
currency, as set out in the Le Boat Price List.
The Hirer must accept responsibility for the proper conduct of him/herself
and any members of their party. Le Boat is not responsible for the conduct
of the Hirer, any passengers or any other third party. You must, at all
times, strictly comply with, and ensure that all members or your party
comply with, the laws, customs, foreign exchange and other regulations
of all places visited in connection with the Hire. We will not accept
responsibility or liability for any passenger who contravenes any law
or regulation of any country visited.
We
reserve the right to terminate without
further notice the holiday arrangements of any client who refuses to
comply with the instructions or orders
of the company staff, its agent or
other
responsible person and whose behaviour in their opinion is likely to
cause distress, damage or danger
or annoyance to other customers,
staff, any third
party or to property. Upon such termination our responsibility for
your holiday ceases and we shall
not be liable for any extra costs
incurred by you.
Boat layout plans, specifications and illustrations in the brochure are general
guidance.
Some models within boat classes have minor variations. To the extent
permitted by law, Le Boat does not guarantee the accuracy of, and disclaim
liability for, any errors or other inaccuracies relating to the information
and descriptions provided on our website or in the Brochure
You may take a maximum of two domestic pets on board our boats.
To allow for additional cleaning, a supplement of £35 / €40
/ $65 per pet is payable by you. You are required to bring a basket/blanket
for pets to sleep on and to refrain from letting pets lie on bedding
or settees. Please do not leave pets unattended on your boat. If despite
paying the pet cleaning supplement the base manager feels extra cleaning
is required on the return of your boat, you will be required to pay
an additional boat cleaning fee.
Whilst we are able to provide basic advice to clients regarding passports
and visa requirements, it is the responsibility of each traveller to obtain information
and advice from the appropriate Embassy or Consulate as to the exact requirements
of the country in which your Hire is to take place and to ensure that the traveller
has the correct passport and visas (if any). If you fail to do so, we have no
liability to you for any cost, loss or damage which you suffer, nor will we refund
you the cost of any unused portion of your Hire.
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